Christmas break 20-21 : office closed from Friday 18/12 12pm till 3/1

placed by Karen Goderis on 17 December 2020 in Office

During Christmas holidays, the office will be closed for 2 weeks (from Friday 18/12 12pm till 3/1).

The office is open again on Monday 4/1.

  1. Defects reported till Tuesday Dec 22 at 8pm, will be checked and solved during the week Dec 21 till 24 as far as possible.
  2. Defects reported after Dec 22 8pm, will normally have to wait till the first week of January.
  3. Procedure in case of urgent defects (no matter when, also on Christmas and New Years eve)

If you don’t adhere to this procedure, the costs for the urgent intervention of Technical Guard (=Technische Wacht) can be charged to you.

What are urgent defects? That are defects

Please note : the treating of urgent defects by Technical Guard (= Technische Wacht) is

usually not more than to prevent worse, e.g. unplugging a device.

So better check first if you can’t do that yourself too (e.g. disconnect the smoke alarm in

your room and then report via the google form that you need a new one)

  1. As a tenant you have to avoid frost damage in your room and in the communal areas on your floor (see internal regulations). So never turn the heater off completely during freezing weather in your room, in the kitchen and in the bathroom. Choose minimum position * and even position 1 or 2 in extremely cold weather. Obviously close all windows. Please do not turn off the heater in the washing area in the cellar of blok 2.
  2. With extreme cold temperatures, we often have in Groenveld problems with no more functioning freezers resulting in spoiled food. Although it seems to be contradictory, it is real. To avoid this problem there is one good advice : make sure that the temperature in the kitchen doesn’t sink not below 9°C. The problem is that we don’t have accurate weather forecasts for next weeks. If a floor mate is present in Groenveld the following weeks, he/she can set the heater if needed. If not, it’s better to keep the heater in the kitchen switched on, minimum at position * and at position 1 or 2 in extreme cold periods.